Frequently Asked Questions

It depends on your bike and how you use it. Generally, most motorcycles need service every 5,000-10,000 km or at least once a year, whichever comes first. However, sport bikes and bikes used for track days may need more frequent service. Check your owner's manual for manufacturer recommendations, and we're always happy to help you create a maintenance schedule that fits your riding style.

Replace tires when tread depth is below 2 mm, there are visible cracks, uneven wear, or after 5 years regardless of wear. We recommend checking tire condition during every service.

Watch for these warning signs: unusual engine noises (knocking, squealing, grinding), check engine or warning lights on dashboard, decreased fuel efficiency, vibrations while riding, difficulty starting the motorcycle, fluid leaks, or decreased brake performance. If you notice any of these issues, bring your bike in as soon as possible.

We work on all makes and models of motorcycles. Our experienced technicians are familiar with a wide range of bikes, from sport bikes to cruisers, adventure bikes to vintage classics. If you have a specific bike or question about compatibility, give us a call and we'll be happy to help.

No, we are a shop-based service. Customers bring their motorcycles to our conveniently located Burnaby facility. We serve riders from across Metro Vancouver and surrounding areas including Vancouver, New Westminster, Richmond, Surrey, and Coquitlam. Our centrally located shop makes it easy for riders throughout the region to access our services.

A basic service (oil change, inspection, minor adjustments) typically takes 1-4 hours. More extensive work like brake service, tire changes, or suspension work may take 4-8 hours. Major repairs or custom fabrication can require 1-3 days depending on parts availability and complexity. We'll always give you a time estimate when you book your appointment.

Yes! We stand behind our work with a 12-month warranty on all services and repairs. This covers both parts and labor for any work we perform. If you experience any issues related to our service within 12 months, bring your bike back and we'll make it right.

We accept cash, all major credit and debit cards, and e-transfer. Payment is due when you pick up your motorcycle after service is complete. For larger jobs, we can discuss payment arrangements when you book your appointment.

Absolutely! We have extensive experience with custom builds and modifications. Whether your bike has aftermarket exhaust, suspension upgrades, custom fabrication, or you're looking to build a cafe racer or bobber, we can help. We work on everything from bolt-on modifications to complete ground-up custom builds.